1step2LEAP has been successfully coaching clients all over the world since February 2016. As I closed in on a 2 year anniversary, I decided to create a 4 part series, describing how each component of my U- ACHIEVE model works to create lasting results for clients.

So far, in Part 1, I gave the background for the model. I then explained how the client is always in the driver’s seat and how active silence is one of the great ways to help the client access his/her own agenda.

In Part 2, I explained how I invest time in helping the client assess where he/she currently is and where he/she truly wants to be.

Part 1 and Part 2 are more exploratory in nature and have an element of transformational coaching. It addresses more of the inner game and less of what exactly needs to be done.  We now move onto part 3.

In Part 3 of this four-part U-ACHIEVE model series, I will be explaining the transactional coaching process which relates to the external work done by the client.

This part of the model is about making a strategy and creating accountability so that the client achieves his/her tangible goals. There is a simple process that we follow at 1step2LEAP – the name itself has it. We take it step by step and make the big LEAP! Here are the 4 steps of the transactional coaching:

C – Craft weekly actionable goals:

We break down your massive vision into smaller, doable and manageable tasks. We then allocate very specific time to do the same. We anticipate all that we can and create a realistic schedule to carry out the tasks. All this happens during the coaching call so that you don’t have to allocate any more time for planning and scheduling.

H – Honor the weekly action items:

The client goes back and obliges the calendar. All the client has to do is honor the weekly action items decided in the call.

I – Introspect success and obstacles in honoring goals:

While actioning the decided tasks, the client is asked to keenly observe and note down what made the week successful and what made it troublesome. In the following coaching call, the coach facilitates the required introspection for the client. The client will confidently be able to understand the difference between reason and excuses for not doing something. The client gains a perspective on whether his/her behavior was the reason for the action item performed successfully or was it a success in spite of their behavior.

E – Emphasize on strengths to curb the impact of weakness

The introspection on success and hurdles in actioning weekly items makes the client more aware of his/her own strengths and weaknesses. This awareness helps in creating better strategies in the weeks ahead for the client.

This concludes the transactional aspect of coaching at 1step2LEAP. Note that there could be aspects of transformation coming up during this process and as a coach, I do balance out the transactional and transformational aspect to help the client feel complete for the week.

Message to new coaches, aspiring coaches:

It is very important that client feels supported during this process. The client creates his/her own schedule and comes up with the entire agenda. You can offer to brainstorm and offer a perspective with the client’s permission. Do not get instructional. Help the client to arrive at what’s true for him/her. Use great questions. The skill of “questioning” comes into play here.

Message to those who want to sign up for coaching:

The most critical aspect here is to show up for every coaching call. There could be weeks where the decided work has not been done and that is completely ok. Whether the work has been completed or not, you gain a perspective and better understanding of yourself. This better understanding of yourself is going to help you set and achieve goals in the future.

Whether the goal is small or big, having an external partner always helps. Reach out to a coach today!

Look out for part-4. It will describe what happens once client achieves the goals and embraces a behavior change…